HMRC’s phone fiasco shows the problem with the “self-serve” state
Government efficiency savings won’t be as easy as Jeremy Hunt and Rachel Reeves think.
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Will Dunn is business editor of the New Statesman. He writes on a range of topics including inflation, housing, the Bank of England, the world of work and the cost of living crisis.
Government efficiency savings won’t be as easy as Jeremy Hunt and Rachel Reeves think.
By Will DunnOne year’s deportation bill could cost considerably more than the UK spends on its entire prison system.
By Will DunnPreserving your child’s ability to focus confers a competitive advantage.
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By Will Dunn